Penguin Service Center

The Penguin Service Center is operating remotely until further notice.

Our remote office hours are Monday through Friday from 8am until 5pm. The office is closed all in-person traffic. Please email for assistance. If you would like to speak to a counselor over the phone, we encourage you to email with your name, Banner ID number (when applicable), and phone number. Our next available counselor will call you directly.
You may also try calling one of the following lines for an available counselor:
330-716-1855   Jessica
330-716-1895   Carmen
330-716-2167   Shannon
330-716-4452   Maura
330-716-0032   Tysa

We appreciate your patience and understanding as we work to best meet your needs!


Being a student at Youngstown State
just got easier! 

The Penguin Service Center is a single place to receive essential information, find guidance, and resolve enrollment-related concerns in the areas of financial aid, records and registration, and student billing. The Penguin Service Center aims to significantly reduce the shuffle of being routed from office to office so instead of visiting several locations, we provide most services you need at one convenient location.

When you have a question, whether it's how to register for classes, use financial aid, pay your tuition, or any general information, the Penguin Service Center has your answer. No matter what your need, our knowledgeable, cross-trained staff can help you find a solution.

Ask Us a Question