Billing and Payment Information

Student accounts are billed each semester, and payments are due approximately the 1st of the following month, respectively. Go to Online Programs for information on billing for Accelerated Online Programs.

Billing Schedule

All tuition statements will be issued electronically and must be viewed online. Paper bills are never mailed.
Go to View My Bill and log in to view and print statements, make online payments, enroll in payment plans, establish authorized users, and retrieve select tax information.

Email notifications are sent to all students and authorized users each time a new statement is released and when a payment plan balance is altered due to account activity. 
All tuition statements are available online for review via the Penguin Portal.

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YOU ARE STRONGLY ENCOURAGED TO MAKE PAYMENTS ONLINE VIA THE PENGUIN PORTAL.

Payment Methods

Cash and debit/credit card payments are no longer accepted at the Cashier's window. Payments cannot be made over the phone.

If you deliver a check in person, mail it, or place it in the payment drop box, you authorize us to convert that check to an electronic Automated Clearing House (ACH) transaction. That check will then appear on your bank statement as an Electronic Debit.

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Withdraw Information

Your enrollment at the University creates a contract between you and YSU. If you choose not to attend the University, you must officially withdraw from all courses in accordance with the published tuition refund schedule at University Bursar Tuition Refund Policy to receive 100% refund or reduction of charges. All days of the week are counted, including weekends and holidays.

Please be advised that all University offices are not open for assistance on weekends and holidays. 

If you decide to withdraw from the University once you have enrolled, you must access the registration functions through the Penguin Portal.

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Digital Materials

Digital course materials are electronic versions of course materials that can be read on a computer or handheld device. These materials are offered in partnership with the YSU Barnes and Noble. Digital course materials can include coursework (such as MyLab, Mindtap, etc.).

Students may choose to opt-out of the Digital Materials charge by opting out in Blackboard. The deadline for opting out of a Digital Materials charge is the same as the 100% refund period for tuition as posted in the published tuition refund schedule at University Bursar Tuition-Refund Policy. For instructions and additional information go to Digital Materials Opt-Out Process.

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Authorized Users

Students may designate another individual as an “authorized user(s)” by going to View My Bill log in, and click on Authorized Users on the right side of the page.

Once an authorized user has been set up by the student, that individual will also have online access to the student’s tuition statements by logging on at Youngstown State University Student Account Suite. Online payments can also be made via this website. E-mail notifications will be sent to both parties whenever a transaction is processed.

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Refunds

Please note, if a payment is made by credit card and subsequently a refund is due, it will be issued by direct deposit or check directly to the student. 

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Email Policy

The Youngstown State University e-mail system is the official means of communication, and all students and employees are responsible for information sent to them via their Penguin Portal account. It is the policy of this institution that:

• All students, faculty, and staff have access to e-mail, and
• The university will send official communications via e-mail and electronic mailing lists

Please be advised that failure to read e-mail, or regularly review your student account online, does not relieve a student of the responsibility to make on-time payment in the correct amount.

Any adjustment to your student account (increase and/or decrease) due to registration changes, changes in financial aid awards, assessment of late fees, fines or penalties, or any other transaction will be immediate and will be reflected (after 8:00 am on the following business day) in all remaining balances due, including unpaid payment plan installments. Your account can be reviewed at any time by accessing your online account via the View My Bill link.

Students are solely responsible for timely payment of their tuition and fees. In the event that the account becomes past due, the University reserves the right to withhold services (e.g., diplomas, registration, other University services), and occasionally transcripts until the past-due balance is paid in full.

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Collections Policy

If full payment cannot be obtained, then the delinquent balance must be turned over to the Ohio Attorney General's Collection Enforcement Office for collection, and it will be reported to the Credit Bureau. Once an account becomes delinquent, the student will be required to pay in advance of registering for at least one subsequent term. An account turned over to the Attorney General will incur interest and collection expenses, which must be paid before any of the adverse sanctions can be removed.

Questions regarding billing and/or payment of fees should be directed to the Penguin Service Center at (330) 941-6000, onestop@ysu.edu, or in person, second floor of Meshel Hall. 

Any payments received via the online payment website will be applied to the oldest charges first. 

Please note that the University reserves the right to change any fee at any time, without notice, by action of the University Board of Trustees.

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Student Account Information

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Financial Aid Check-In