Student FAQs

Take a look at these frequently asked questions (FAQs) that you may have as a student seeking tutoring. If your question isn't answered here, be sure to contact our Tutoring Services staff for additional information.

When should I seek assistance from a tutor?

  • As early in the semester as possible! Appointments are scheduled on a first-come, first-serve basis, so don't wait!
  • The following are good reasons to seek a tutor:
    • If you want to maintain a good grade
    • If you want help with study skills or preparing for tests
    • If you are having difficulty with homework assignments or understanding lectures
    • If you are performing poorly on tests
    • If you are falling behind in class

     

What subjects are tutored in the ASC?

  • Anything EXCEPT:
    • Writing
    • Foreign Language
    • Communications

    Typical high demand subjects tutored in the ASC include:

    • Biology
    • Chemistry
    • Engineering
    • Nursing
    • Physics

    We have support for over 200+ courses that cover a wide range of disciplines. Click here to view our current course offerings

 

How do I make an appointment with a tutor?

  • Students wishing to meet with a tutor can schedule an appointment at any time by visiting tutortrac.ysu.edu. Students are encouraged to sign-up early as the availability for both in-person and online sessions may become limited throughout the semester. 

    TutorTrac

     

Is individual tutoring available? Or are the sessions all groups?

  • Individual tutoring may be possible in some courses, but the majority of our sessions are small groups. Students scheduled in group tutoring sessions are in the same class with the same professor.

 

What if a tutor is not available at the times I am available?

  • Every effort will be made to accommodate your request, whether by adjusting current tutors' schedules or by hiring additional tutors. Please contact asctutoring@ysu.edu and provide us with the course name and your availability.

 

How frequently will I meet with my tutor?

  • Appointments are set to recur on a weekly basis. You will meet with the same tutor at the same time and day every week for the remainder of the semester.

 

How long are the appointments?

  • Appointments are generally 50 minutes in length. This allows you and/or your tutor time to get to class after the session. If you need additional time, you can make arrangements with your tutor to schedule an additional one-time or permanent session (depending on the tutor’s availability).
  • *Please note that you can have a maximum of two appointments per week in the same subject.

 

What if I have to cancel my appointment?

 

What's the policy regarding missed appointments?

  • Due to high demand for tutors, if you miss two consecutive appointments you will forfeit the appointment time with the tutor and be removed from the tutor's schedule. This allows the tutor to accommodate another student. You will also be removed from the tutor's schedule if you miss your first appointment.

 

What if I only need the tutor one time?

  • We encourage you to continue to see your tutor every week. However, if you feel that the tutor has helped you to clarify the concepts with which you are struggling, thank the tutor and let them know that you will no longer be attending. By letting them know, they can accommodate another student in a timely manner.

 

Is there a limit to the number of appointments I can schedule?

  • You can schedule up to three appointments per week, with a maximum of two appointments in the same subject.

 

What should I bring to the tutoring session?

  • Please arrive with questions prepared for your tutor. Other useful resources for your session include: course syllabus, textbook, and class notes. Doing so will allow your tutor to better assist you and address your questions.

 

When should I arrive for my appointment?

  • Arrive a few minutes early so that you can prepare for the tutoring session. Once you get here, check-in with TutorTrac at one of the kiosk stations.

  • What can I expect of my tutor?

    • Confidentiality
    • Respect
    • Patience
    • Concerted effort to aid in your understanding of difficult material
    • Help with study skills
    • Knowledge about the subject area being tutored
    • Ability to help identify learning obstacles and ways to overcome them
    • Ability to model effective student behaviors
    • Ability to make referrals to other places on campus that may provide you with assistance

     

    Are there things my tutor will NOT do?

    • Your homework — you will need to make an attempt at your homework before coming to tutoring. Make a note of concepts you are struggling with, and your tutor can review those concepts and work through similar problems with you.
    • Rescue you — nothing takes the place of consistent hard work throughout the semester. It's best to not wait until the last minute, including coming in for tutoring a week before exams. Preparation is key, so be sure to schedule your tutoring appointments at the first sign of trouble and as early in the semester as possible.
    • Take responsibility for your learning — you're tasked with going to class, reading the material, getting to know your instructor, etc. The tutors are here to make the concepts easier, not do the work for you.
    • Have all the answers to every question — our tutors are well-trained and knowledgeable about their subject matters; however, they can't be expected to know everything. What you can expect is your tutor to model the steps a successful student would use to find the solutions.