General Information
- Acceptable Use of University Technology Resources Policy
- Bring Your Own Device (BYOD) Information*
- Enter an IT Service Request
- Getting Started in Outlook Web App for Office 365
- IT Training Services
- Introducing the Penguin Portal
- YSU Login ID: Change Current Password
- YSU Login ID: Activate New Account Issues
- YSU Login ID: Reset Expired/Forgotten Password
Adobe Software
Blackboard
Mediasite
- Frequently Asked Questions Mediasite*
- Getting Started with Mediasite*
- Mediasite Desktop Recorder Installation (PC)*
- Mediasite Desktop Recorder Installation (Mac)*
Microsoft Office Help and Training
- Getting Started with Microsoft Office Professional Plus*
- Microsoft Office Professional Plus Tutorials
Network Drives
- Connecting to your YSU Network Drive from off-campus
- YSU Network Drive Information*
Office 365 - Mail, Calendar, and Contacts
- Office 365: Calendar Sharing (Outlook 2010)*
- Office 365: Install Microsoft Office on a Personal Device
- Using Shared Mailboxes (Office 365 Web Interface)*
- Using Shared Mailboxes (Outlook 2010)*
- OneDrive web access directions*
Printing
- Printers: Request Additional Pages
- Printers: Request Toner
- Printers: Student Printing FAQs
- Printers: Using Wireless Printing on YSU Campus
Proofpoint Anti-Spam Appliance
Remote Connectivity
Wireless Connectivity
YSU E-Mail Security
- E-mail filtering at YSU*
- How to Encrypt E-mail via the YSU E-mail System*
- YSU Mass E-mail policy*
Miscellaneous Instructions
- Downloadable Software to Personal Computers
- How to Install MATLAB on your Personal Computer
- NEC Digital Phone User Guide*