Withdrawal Policy for Tuition Refund/Reduction
When is the last day to withdraw and receive a refund?
The last day to withdraw and receive a refund, or reduction, of tuition charges is the 14 th day of the semester. Any other charges on your account, including parking permits, prior term balances and/or miscellaneous fines and penalties will remain due and payable. All days of the week, including weekends and holidays, are counted when determining the 14 th day. Any withdrawal after the 14 th day is not subject to a reduction of tuition charges, and will not reduce any outstanding balance due – including any amount due from a Payment plan enrollment.
What if I’m enrolled in the Payment plan but I withdraw from one (or all) of my classes?
If your withdrawal is on or before the 14 th day of the semester, your tuition charges will be reduced by 100% (other miscellaneous charges, including prior term balances, parking permits or fines may remain due and payable). The payment plan enrollment fee is nonrefundable. Your account will be adjusted accordingly if your withdrawal is within this time period. However, if you withdraw from any (or all) of your classes after the 14 th day there will be no adjustment to your charges and your entire balance will remain due and payable.
I withdrew – why didn’t I get a refund ?
Tuition charges are only reduced for withdrawals on or before the 14 th day of the term (all days of the week – including weekends and holidays – are counted when determining the 14 th day). If your account was paid in full, or partially, by financial aid then any applicable refund may have been returned to the financial aid fund. If your payment was from a Direct Loan, the refund may have been sent back to your bank. You can review your account status online via the Penguin Portal to see what adjustments have been made, and if a refund has been issued.
My son/daughter withdrew within the refund period – why wasn’t my credit card refunded?
Refunds on accounts paid by credit card are issued in the form of direct deposit to the students chosen checking or savings account – who may or may not be the card holder.