Academic and Financial Holds

A hold can be placed on your academic record if there are issues you need to resolve with the University before you will be permitted to register for classes, order a transcript, or receive your diploma. There are various academic and financial holds that will delay your progress toward graduation, but there is specific contact information for assistance in resolving each hold below.

Academic and Financial Holds
Hold Name Hold Prevents Contact Office

01 - Record Review

Registration and Transcript Requests

Penguin Service Center - 330-941-6000

AD - Advisement

Registration

Call Advisor

AR - Financial Hold

Registration

Penguin Service Center - 330-941-6000

AT - AR Transcript Hold

Transcript Requests

Penguin Service Center - 330-941-6000

AX - Archive Needs Review

Registration, Transcript Requests, and Graduation

Penguin Service Center - 330-941-6000

C1 and C2 - Past Due Balances

 

Penguin Service Center - 330-941-6000

C3 - Old Balance (current in payment agreement)

Registration and Transcript Requests

University Bursar - 330-941-3704

C4, C5 (require prepay) - Old Balance Assigned to Attorney General

Registration and Transcript Requests

Penguin Service Center - 330-941-6000

CH - College in High School

Registration

Metro Credit - 330-941-2449

CI - Center for International Studies

Registration, Transcript Requests, and Graduation

Center for International Studies - 330-941-2336

CO (requires pre-pay), CX, CY - Old Balance

Registration

Penguin Service Center (CO) -
University Bursar (CX and CY) -

CR - Hold for Credentials

Registration and Transcript Requests

Penguin Service Center - 330-941-6000

EC - Early College Hold

Registration

Early College - 330-941-2133

EV - Enrollment Hold

Verification

Penguin Service Center - 330-941-6000

FH (requires prepay) - Financial Hold (Financial Suspension)

Registration

Penguin Service Center - 330-941-6000

GH - Graduation

Transcript Requests and Graduation

Records - 330-941-3182

GN - Student/Non-Student Account

 

University Bursar - 330-941-3133

GR - Graduate Studies

Registration

Graduate Studies - 330-941-3091

HH - Special Progress HS

Registration

Admissions - 330-941-2000

MC - Mercy College

Registration

Penguin Service Center - 330-941-6000

MS - Military Science

Registration, Transcript Requests, and Graduation

Military Science - 330-941-3205

NP - Financial Hold (checks not accepted)

 

University Bursar - 330-941-3143

NS - Financial Hold (unpaid, returned check)

Registration and Transcript Requests

University Bursar - 330-941-3143

OF - Offline Record

Transcript Requests

 

PD - Perkins Loan (delinquent account)

Registration and Transcript Requests

University Bursar - 330-941-3135

PE - Perkins Loan (exit interview required)

Registration, Transcript Requests, and Graduation

University Bursar - 330-941-3135

PR - Partial Record

Transcript Requests

Penguin Service Center - 330-941-6000

RH - Registrar's

Registration, Transcript Requests, and Graduation

Penguin Service Center - 330-941-6000

SH - Student Life

Registration

Student Life - 330-941-7285

SL - Stafford Loan (exit interview required)

Transcript Requests

Penguin Service Center - 330-941-6000

TC - Need Placement Test

Registration

Comprehensive Testing Center - 330-941-1343

UH - Undergraduate Admissions

Registration and Graduation

Admissions - 330-941-2000

WO - Old Balance (write off)

Registration, Transcript Requests, and Graduation

University Bursar - 330-941-3133