PortalAlert Box
Notification Box
Academic and Financial Holds
A hold can be placed on your academic record if there are issues you need to resolve with the University before you will be permitted to register for classes, order a transcript, or receive your diploma. There are various academic and financial holds that will delay your progress toward graduation, but there is specific contact information for assistance in resolving each hold below.
| Hold Name | Hold Prevents | Contact Office |
|---|---|---|
|
01 - Record Review |
Registration and Transcript Requests |
Penguin Service Center - 330-941-6000 |
|
AD - Advisement |
Registration |
Call Advisor |
|
AR - Financial Hold |
Registration |
Penguin Service Center - 330-941-6000 |
|
AT - AR Transcript Hold |
Transcript Requests |
Penguin Service Center - 330-941-6000 |
|
AX - Archive Needs Review |
Registration, Transcript Requests, and Graduation |
Penguin Service Center - 330-941-6000 |
|
C1 and C2 - Past Due Balances |
|
Penguin Service Center - 330-941-6000 |
|
C3 - Old Balance (current in payment agreement) |
Registration and Transcript Requests |
University Bursar - 330-941-3704 |
|
C4, C5 (require prepay) - Old Balance Assigned to Attorney General |
Registration and Transcript Requests |
Penguin Service Center - 330-941-6000 |
|
CH - College in High School |
Registration |
Metro Credit - 330-941-2449 |
|
CI - Center for International Studies |
Registration, Transcript Requests, and Graduation |
Center for International Studies - 330-941-2336 |
|
CO (requires pre-pay), CX, CY - Old Balance |
Registration |
Penguin Service Center (CO) - |
|
CR - Hold for Credentials |
Registration and Transcript Requests |
Penguin Service Center - 330-941-6000 |
|
EC - Early College Hold |
Registration |
Early College - 330-941-2133 |
|
EV - Enrollment Hold |
Verification |
Penguin Service Center - 330-941-6000 |
|
FH (requires prepay) - Financial Hold (Financial Suspension) |
Registration |
Penguin Service Center - 330-941-6000 |
|
GH - Graduation |
Transcript Requests and Graduation |
Records - 330-941-3182 |
|
GN - Student/Non-Student Account |
|
University Bursar - 330-941-3133 |
|
GR - Graduate Studies |
Registration |
Graduate Studies - 330-941-3091 |
|
HH - Special Progress HS |
Registration |
Admissions - 330-941-2000 |
|
MC - Mercy College |
Registration |
Penguin Service Center - 330-941-6000 |
|
MS - Military Science |
Registration, Transcript Requests, and Graduation |
Military Science - 330-941-3205 |
|
NP - Financial Hold (checks not accepted) |
|
University Bursar - 330-941-3143 |
|
NS - Financial Hold (unpaid, returned check) |
Registration and Transcript Requests |
University Bursar - 330-941-3143 |
|
OF - Offline Record |
Transcript Requests |
|
|
PD - Perkins Loan (delinquent account) |
Registration and Transcript Requests |
University Bursar - 330-941-3135 |
|
PE - Perkins Loan (exit interview required) |
Registration, Transcript Requests, and Graduation |
University Bursar - 330-941-3135 |
|
PR - Partial Record |
Transcript Requests |
Penguin Service Center - 330-941-6000 |
|
RH - Registrar's |
Registration, Transcript Requests, and Graduation |
Penguin Service Center - 330-941-6000 |
|
SH - Student Life |
Registration |
Student Life - 330-941-7285 |
|
SL - Stafford Loan (exit interview required) |
Transcript Requests |
Penguin Service Center - 330-941-6000 |
|
TC - Need Placement Test |
Registration |
Comprehensive Testing Center - 330-941-1343 |
|
UH - Undergraduate Admissions |
Registration and Graduation |
Admissions - 330-941-2000 |
|
WO - Old Balance (write off) |
Registration, Transcript Requests, and Graduation |
University Bursar - 330-941-3133 |