Portal
WCBA center for Student Services Mission Statement
The Center for Student Services in the Williamson College of Business Administration (WCBA) at Youngstown State University is committed to providing comprehensive support and guidance to students through personalized academic planning, monitoring of degree progress, implementation of effective academic success strategies, and referrals to campus resources. Our mission is to empower students to navigate their academic journey successfully, achieve their educational goals, and develop the skills and competencies necessary for personal and professional growth. Through collaborative partnerships with students, faculty, and staff, we strive to create a supportive and inclusive environment that fosters student success and enriches the educational experience within the WCBA and its wider community.
What is Academic Advising?
“Academic advising is a process which assists students in the clarification of their academic goals and in the development of educational plans for the realization of these goals. It is a decision-making process by which students realize their maximum educational potential through communication and information exchanges with an advisor; it is ongoing, multifaceted, and the responsibility of both student and advisor.” -www.nacada.ksu.edu
Who is Your Academic Advisor?
You can view your academic advisor assignment in your STUDENT PROFILE in the PENGUIN PORTAL.
Instructions for accessing your student profile can be found at https://ysu.edu/penguin-service-center/student-profile.
WCBA Academic Advising Team
Emily Koch
akoch@ysu.edu
Business Majors (AABA, BSBA)
Last Names A-E
CMST, JOUR, MCOM
Majors Last Names A-D
Nikeesha Austin
nmaustin@ysu.edu
Business Majors (AABA, BSBA)
Last Names F and N-SL
CMST, JOUR, MCOM
Majors Last Names K-P
Susan Carfolo
secarfolo@ysu.edu
Business Majors (AABA, BSBA)
Last Names G and SM-Z
CMST, JOUR, MCOM
Majors Last Names O-Z
Mary Coller
mtcoller@ysu.edu
AAB, Business Management Majors AAB
Accounting Majors
CMST, JOUR, MCOM Majors Last Names F-J
WCBA Business Leaders & Friends
How Do I Change My Major?
- If you are a current WCBA student wanting to change TO another WCBA Major, schedule an appointment with your assigned academic advisor in Handshake (accessed through the Penguin Portal).
- If you are a current YSU student in a different college wanting to change your major TO a WCBA Major, please call WCBA Center for Student Services at 330.941.2376 to schedule an appointment.
Who is Required to Meet With an Advisor?
We encourage all WCBA students to meet with their Academic Advisor at least once a semester. Appointments fill up quickly, so schedule weeks before your registration appointment.
The following students have registration holds on their account that will prevent them from registering for the upcoming term until meeting with their assigned academic advisor.
- Freshmen and Sophomores (0-59 semester hours complete)
- Students on academic warning or probation
- Student Athletes
Remember, you can see who your advisor is on your student profile page in the Penguin Portal.
Campus Resources
Penguin Service Center
Help with registration, financial aid and scholarship, Transcripts, Records, Billing.
Resch Academic Success Center
Tutoring, Academic Coaching, Accessibility Services, Academic Success
Math Achievement Center
Help with Math and Statistics courses.
Writing Center
Helps students become more independent, confident and successful writers.
Student Counseling Services
Provides a safe and supportive environment for students to learn and use skills to successfully manage their emotions and mental health throughout their academic experience.
Testing Center
Math and English Placement Tests, CLEP, GRE, LSAT.
IT Service Desk
First level technical support for PCs (both Windows and Mac based systems), software, printers, smart phones and tablets.
WCBA Center for Student Services
Williamson Hall, Room 1115
330.941.2376
Office Hours:
Monday-Thursday 7:30am-5:00pm
Friday 7:30am-4:00pm
WCBA Course Override Request - SUMMER 2025
WCBA Course Override Request - FALL 2025
How to Schedule an Appointment with a WCBA Academic Advisor
Current WCBA Students
Schedule an academic advising appointment through Handshake (access through the Penguin Portal).
New Students
Change of majors from a different college and transfer student from another university. Call 330.941.2376 or stop by Williamson 1115 to schedule an appointment.