Chargeback Guide

New Project Services
Service Description Chargeback amount

Wireless Access Point

Sponsor deployment of a wireless access point

$1,500

Network Jack Activation

Activate new data network jack for YSU Network access

$0

Add new data/voice feature

Addition of feature on an existing or new line (special voicemail setup, $0 call groups, line appearance [AKYD], call pickup groups, hunt groups, etc.)

$0

Static IP address assignment

Q2 enabled buildings only – where DHCP is already available

$0

Small cabling project

Installation of cabling, equipment and accessories required to complete small sized cabling project

$100

Medium cabling project

Installation of cabling, equipment and accessories required to complete medium sized cabling project

$250

Large cabling project

Installation of cabling, equipment and accessories required to complete large sized cabling project

$500

Very Large Custom cabling project

Installation of cabling, equipment and accessories required to complete a large custom cabling project.

Amount varies by custom job

Move line – within
same building

Move any voice line within the same building

$10 per line (Amount charged is approximately actual material costs)

Move line – across buildings

Move any voice line to another building

$20 per line (Amount charged is approximately actual material costs)

 

Maintenance Services
Service Description Chargeback amount
Remove data/voice feature Removal of existing service on an existing line (voicemail, call groups, etc.) $0
Change/Update data/voice information Update backend systems with new subscriber information (Caller-id display information, Class of Service, port labeling, directory info, reset/update voicemail, etc.) $0
Disable/Suspend service Temporary disable or suspend a data/voice service $0 + reactivation charges of “add a new line”
Repair/Replace defective YSU phone Repair and/or replace a defective YSU phone with like kind (analog or digital) Actual cost of new phone
Replace YSU phone Replace an existing YSU phone with an enhanced/newer phone (IP phone) Actual cost of new phone + cabling costs

 

Network Telecom Service Lines
Service Description Chargeback amount
Add a new line – analog Add a new analog extension with voice mail –YSU Auxiliary or Grant Funds $20 per month + cost of equipment
Add a new line – analog external Add a new analog extension with voice mail – YSU affiliates without Banner account (Third Parties) $25 per month + COE
Add a new line – D- term/IP phone Add a new digital extension with voice mail –YSU Auxiliary or Grant Funds $25 per month + COE
Add a new line – D- term/IP phone external Add a new digital extension with voice mail –YSU Auxiliary or Grant Funds $30 per month + COE
Add new line – ACD Add a new ACD line $30 per month + COE
Add new line – ACD Add a virtual, dry loop, duplicate existing extension to another line, line with no phone, or other special usage line $5 per month + COE

 

University Operations Services
Service Description Chargeback amount
YSU operator assisted calling Use of the YSU operator for international and other assisted calls $0
YSU conference bridge Use of the internal YSU audio conference bridge service $0
Qwest Reservationless conference bridge Use of the Qwest Reservationless Audio/Web bridging services $0
Conference phone rental Installation and use of rental conference phone equipment $25 per day
Qwest Operator assisted conference bridge Use of the special operator assisted Qwest conference bridging services Usage cost billed to department

 

Usage Charges *
Service Description Chargeback amount
Local calling Local calling from AT&T $0.10 per call
Long Distance calling Long distance calling from Qwest $0.05 per minute
International calling International calling $1.75 per minute

*These are YSU PBX usage charges, not usage charges associated with Verizon Wireless for cellular services

 

Verizon Wireless University Plan
Service Description Chargeback amount
Add a new cell phone – standard Add a new standard cell phone (400 shared minutes) $32 per month + usage charges
Add a new cell phone – standard Smartphone Add a new standard Smartphone cell phone (400 shared minutes, unlimited data) $52 per month + usage charges
Add a new cell phone – non-standard Add a new non-standard cell phone (400 shared minutes) $32 per month + cost of equipment + usage charges
Add a new cell phone – non-standard Smartphone Add a new non-standard Smartphone cell phone (400 shared minutes, unlimited data) $52 per month + cost of equipment + usage charges
Add a new cellular data device Add a cellular data device USB aircard, MiFi, iPad, etc. (unlimited data) $45 per month + cost of equipment + usage charges