Graduate Assistant Intern - Office of Veterans Affairs

The Office of Veterans Affairs is seeking a graduate student in SA/CC for Practicum/Internship experience during the 2026-2027 academic year. The student, supervised by the Associate Director of Veterans Affairs of Veterans Affairs, will work 24 hours/week when classes are in-session. Hours can be split with another department if needed.

Learning Outcomes

Through the experience in the Office of Veterans Affairs, the graduate student will be able to:

• Understand the University’s policies and procedures
• Learn why student veterans are an important population of the University and broader community
• Explain the purpose and benefits of the Veterans Resource Center to student veterans and qualified dependents
• Gain valuable experience working directly with student veterans.

Major Work Characteristics/Summary of Position

• Meets weekly with supervisor to discuss goals and progress in the position
• Intervenes with students who identify as academically challenged and updates database with actions taken to ensure student success and progression
• Assists in the administration, operation, and maintenance of the YSU Veterans Resource Center; ensures excellent customer experience and a welcoming atmosphere that promotes inclusivity and collaboration
• Monitors and positively impacts student veteran performance and progress; working knowledge and awareness of federal (VA), Department of Defense (DoD), and state education funding for military-connected students (training provided)
• Aids student veterans applying for benefits
• Assist in the maintenance of student records
• Assists with and plans veteran-related events that take place on campus
• Aids in transfer reviews and prior learning assessments for application of credits
• Attends and participates in University functions on behalf of the office and division
• Completes other duties and special projects as assigned
• Assists with divisional program events as needed

Desired Qualifications

• Bachelor’s degree from an accredited institution
• Demonstrated skill with both written and verbal communication
• Ability to think critically about complex issues
• Interest in and commitment to student veterans
• Ability to maintain objectivity in decision-making processes
• Commitment to working with students, staff, and faculty of diverse backgrounds
• Collaborative approach to teamwork
• Ability to manage multiple tasks
• Working knowledge of Banner