The YSU Website (https://ysu.edu) is in transit - which means no more changes or requests for changes can be accepted at this time. Ticket submissions will not be captured as part of the new website after it is finished being migrated. As a result of this and in abundance of caution, the web help ticket form is closed for the interim. Our migration project is still on track to complete by July 1st, and even if it completes sooner, a communication will be released, web editor access restored, and this web form will be unlocked.
Thank you for your patience and understanding, we hope that the fruits of this effort will bear a wonderfully snappy and responsive YSU website experience as our new platform promises increased site performance and security. For any questions or concerns please email drupalsupport@ysu.edu.
Signed,
Website Manager, Anthony Hake
Please allow 2-3 business days for the request to be completed.
Welcome to the YSU Website! This web help request form is now available. If you need something changed on ysu.edu, academics.ysu.edu, explore.ysu.edu, or the Penguin Portal - you've come to the right place.
If a change to any of the YSU websites listed above is expected, a ticket must be submitted. You can email drupalsupport@ysu.edu for questions, but changes must be requested via official channels for tracking metrics.
If your request is in regards to a profile picture on Faculty Success or your ysu.edu/people page, please check this website first for more details before submitting a ticket. For changes to the Campus Department Directory listing, submit your request to this web form instead for department name, department phone, etc changes (https://ysu.edu/directory-department-update-form)
Please note: All submitted documents (i.e., .pdf, .docx, ,xslx, .pptx, etc.) that are to be publicly accessible on any YSU website MUST be ADA compliant before submitting your request. If you are unsure if they are ADA compliant or not, here are some options: