We’re still here and ready to support you!
We understand you are experiencing college in a very different way than you expected, but we will continue to support you – even from afar.
And if you have never used our services before, rest assured we welcome you with open arms and open computers.
Let’s tackle this challenge together!
Student Tutorial Services Summer Course Offerings
At the Center for Student Progress, located near Dunkin Donuts, we understand how college students learn. It's a powerful thing to figure that out and we love helping students with that process! Come here to unleash the power of learning in a judgment-free zone.
Services we offer:
- Academic Coaching
If you already have an academic coach, you will continue with your regularly scheduled appointments.
How? Your coach will message you with details, but it will be as easy as clicking on a link you receive from your coach for a remote meeting.
If you don’t have a coach, but would like to work with someone during this transition, just make your request below.
- Tutoring
If you already meet with one of our tutors, you will continue do so online using WebEx Meetings.
You will need to login to TutorTrac (our appointment scheduling software). Once on the login screen, you can type in your YSU username and password (similar to your email, blackboard, etc.). When you are signed in you will see a link for your upcoming appointment. Please note that this link will not appear until 15 minutes prior to the schedule appointment start time. After clicking the link, you’ll be directed to WebEx where your tutor will meet with you to conduct the scheduled session.
Students who do not currently have a tutoring session are welcome to request one at any time. New requests can be made by clicking the “Request a Tutor” button below. You will then be directed to complete an online form with your course information and availability. Once your appointment is scheduled, you will receive an email confirmation from TutorTrac with your appointment information and instructions on how to access the online session.
- Online Learning Resources
Top Ten Tips
Links to College Success webpage
Etiquette for online classes
Check out these three short YouTube videos to learn about etiquette in online courses
- Disability Services
We want you to know that the DS office is here to assist you with accommodation updates and anything else you may need during this transition to online learning. Please feel free to email us or call the department at 330-941-1372 if you have any questions or concerns. We want you to finish the semester strong, so do not hesitate to contact us for support.
Virtual Instruction FAQ
Q: Is Disability Services Office (DS) open?
Yes, DS is still open Monday – Thurs, 8 a.m. - 5 p.m. and Friday 8 a.m. to 4 p.m. All drop-ins and student appointments will be conducted via phone or virtually until further notice. Exam Services will not be proctoring exams while virtual instruction is in place at Youngstown State University. If you have a question or concern, please either call the office (Phone: 330-941-1372) or email us.
Q: What happens now that exams are online? How do I get extended time for an online exam?
DS will not be proctoring exams while the University’s instruction remains online only. Please communicate with your instructors to discuss your exam accommodations in their courses.
Some instructors may opt for alternative assessments (e.g. essays, untimed exams) which would not require exam accommodations. If your instructor is creating online timed exams, please notify your instructor if you will need extended time. Academic departments are responsible for setting up extended testing time in Blackboard, Connect or any other exam platform.If you are not registered with DS, please call us at 330-941-1372 so we can discuss your needs and the process for receiving accommodations.
DS is available to instructors and students to consult about unique circumstances.
Q: I currently have a volunteer note-taker assigned in my in-person class. Now that class is online, will I still receive a copy of the notes?
Once you have learned from your instructor on how they will adapt the course for virtual instruction, please let your note-taker and DS know if you would like to continue receiving notes. You may find that you no longer need a note-taker due to the course design changes. For example, lectures that are prerecorded videos can be watched at your own pace. On the other hand, some instructors may still opt for scheduled class meetings with real-time communication using Webex or Collaborate. Regardless of your decision to continue receiving notes, all established note-takers will receive compensation for their notes.
Q: Does this affect Attendance Accommodations?
Attendance accommodations will still be available, though structure of the accommodation DS reasonable modifications to the may be needed with the shift to online instruction. Please contact your instructors to discuss any additional barriers presented by changes to the course format. Let know if you need any assistance right away.
Q: With the switch to all-virtual instruction, I anticipate barriers and would like to request new accommodations. What are my next steps?
If you are currently registered with DS, please contact us right away via email or call 330-941-1372.
- Adult Learner Services
We offer extended hours (until 6:00 pm and later by appointment) with the adult learner in mind. We also have academic coaches on staff that were adult learners and therefore understand the unique struggles of juggling a job, kids, and school at the same time. If you'd like to request a coach, see the button to the right side of our web page and let us know you'd like to work with an experienced adult coach.
NCLCA Website Award Winner
Left to right: Adam Nickells, Becky Varian, Gianna Jones