Need something fixed? Our helpful maintenance staff is ready to help as soon as they’re made aware of any issues that are impacting your residence hall room or apartment. All maintenance requests should be submitted through the Housing Portal. The link below will take you to the Housing Portal so you can submit your maintenance request. Most requests are resolved within 48 hours.
If you are experiencing an emergency maintenance related issue, Residence Hall students should please report this to their RA or the front desk. Courtyards residents should report urgent issues to the front desk (during business hours) or the CA on-call (during non-business hours). A maintenance emergency could include:
- No heat
- Electrical outlets not functioning
- Key or room door not latching/locking
- Smoke detector not functioning/beeping
- Active leaking in kitchen or bathroom
Important reminders: Please remember to communicate about any maintenance concern/maintenance request you’ve placed with your roommate(s) so that they know what’s going on and to expect maintenance staff may enter your room/apartment. In preparation for the maintenance team to visit, please clear your belongings away from the problem area(s) so the maintenance team has no challenges getting to the source of the maintenance concern(s). If you are not present in your room/apartment when the maintenance team come to fix your problem, maintenance and Housing staff are still able to access your room/apartment and will leave you a card explaining what action was taken to address your concern.
Maintenance requests should not be delayed until the end of the term. You are responsible for damages to, or loss of, University property due to your negligence or carelessness. In the case of damage in the hallways or other public areas of the building, charges will be assessed to those responsible. In the event that it is impossible to determine responsibility, the charges may be divided equally among all residents.
Access the Residence Hall Maintenance Request Form Please log into your housing portal to access the “Maintenance” tab to submit your maintenance request.
Access the Courtyard Apartments Maintenance Request Form COMING SOON! To submit a maintenance request at the current time, please email courtyards@ysu.edu