Student Outreach & Support


The Office of Student Outreach & Support (SOS) exists in light of YSU’s commitment to “place students at its center.” We provide a safe and private environment for students to discuss all situations and concerns, specifically those related to mental and physical health, hospitalizations, food and housing insecurities, challenging family situations, and any other barrier that may impede their success.

In addition to SOS, the YSU CARE (Concern – Assessment – Referral – Education) Team is in place to address issues of a serious nature that that may pose a threat to the safety of a student or any member of our campus. We accept (and encourage) referrals from students, their families, faculty, staff, and the surrounding community with the goal of providing outreach, guidance, and assistance. Faculty and staff are especially encouraged to report any problematic, disruptive, or anti-social behavior. These behaviors might not appear significant in isolation, but may trigger concern if combined with reports from other sources. If in doubt, please submit a referral so that we can help. Access the Person of Concern Referral Form.

IMPORTANT: All members of the YSU community have the responsibility to report any situation that could possibly result in harm to anyone at YSU. It is important, however, to understand that the role of SOS/CARE should not be confused with crisis management. In a “crisis” situation, a person poses an active or immediate risk of violence to self or others. In these cases, the YSU Police Department should be contacted IMMEDIATELY at 330-941-3527 (or 911 from a campus phone).

If you have any questions or concerns, PLEASE contact Dr. Nicole Kent-Strollo, Dean of Students, directly at or 330-941-4721.