YSU Penguin Email Services for Life is Ending

As cybersecurity threats continue to escalate globally and technology costs increase, Youngstown State University has made the decision to phase out email accounts for former students, alumni, and retirees including those with emeritus status that have @student.ysu.edu or ysu.edu email addresses. This is being done to further safeguard our institution's digital environment and unfortunately is becoming the standard in higher education.

Former Students, Alumni, and Retirees access will end on July 1, 2025

What Do You Need To Do

  1. Create a new primary email account using reputable services such as:
    1. Outlook
    2. iCloud
    3. Gmail
    4. Yahoo
    5. Proton Mail
  2. Update your personal and professional contacts to begin using your new email address.
  3. Adjust any financial accounts, retail, online shopping platforms, or social media accounts that use your @student.ysu.edu or @ysu.edu to your new primary email account.
  4. Change or remove the configurations of your phone email clients such as Apple ID, Mac mail, Samsung mail, etc., to your new primary mail account.
  5. Update your alumni contact information by visiting the YSU Alumni Update Page and adding your new email address.  We value your connection to Youngstown State University and want to stay in touch.
  6. Change the email on your personal computer to your new primary email address if you used your YSU email to set up the device.
  7. Retirees utilizing My Retirement Manager: Update your My Retirement Manager Account Security Profile by logging into your My Retirement Manager account and selecting "Profile" from the Profile drop down menu in the upper right corner of the web page. Once viewing the security profile, you will be able to review and update your contact information to replace your @ysu.edu email with your personal email address if applicable. 

To avoid the disruption of any of your communications, we strongly encourage you to begin making these changes well before July 1, 2025, as account deletion will begin on that day.

For questions and assistance, please contact the YSU Service Desk at 330-941-1595 or by email at servicedesk@ysu.edu

Frequently Asked Questions

Many providers offer free email services. Below are links that can instruct you on setting up an account with any of the top 5 providers. This list is for information purposes only; YSU does not recommend or endorse any specific email service.

We recommend taking these steps:

  • Backup: Save important emails – forward to your new address or save elsewhere.
  • Update Contacts: Inform contacts of your new email
  • Download Contacts: Microsoft offers instructions on downloading your contacts list.
  • Transfer Subscriptions: Update email addresses for subscriptions. Search your YSU email for the term “Unsubscribe” to find all the services and vendors you have provided your YSU email.
  • Notify Services: Update accounts tied to your YSU email .
  • Update Profiles: If you use your YSU address for social media and online profiles, update them.
  • Check Payments: Update email for subscriptions that use your YSU address.

Please reach out to your provider if instructions are not listed for your type of phone.

Windows:  To change the primary email associated with your computer, you need to access your account settings within your operating system  

  1. Navigate to Settings.
  2. Select Accounts
  3. Select the option to Add Account or Manage Existing Accounts.> "Accounts" and then selecting the option to "Add account" or "Manage existing accounts" to add a new email or change the primary one on your current account.

Note: The exact steps may vary based on your operating system and email provider.

Apple:   

  1. Go to account.apple.com
  2. Sign in to your Apple Account  
  3. Go to Sign-In and Security  
  4. Select Email & Phone Numbers  
  5. Click the Remove button next to your primary email  
  6. Follow the on-screen steps to enter and verify your new primary email address

You can also change the default email account in the Mail app on your Mac:

  1. Open the Mail app
  2. Choose Mail > Settings
  3. Click Accounts
  4. Click Account Information
  5. Select the desired account from the drop-down menu next to Send new messages from

Yes, Microsoft provides instructions for setting an out-of-office message. Out of office messages can only be set for @student.ysu.edu and ysu.edu email addresses., Out-of-office messages will no longer function on YSU email accounts after July 1, 2025.

No, our contract and licensing will not provide former students, alumni or retirees with access to these accounts. Please use the next several months, January to July, to update your email contact address with all contacts and services.

No, emails will be discontinued for all retirees including those with emeritus status.

7-17  Retiree privileges and emeritus status *

Beginning with the Fall 2024 class of graduates, the @student.ysu.edu account will remain active for the next three semesters.  If you graduate in the Fall your email account will remain active until the end of the following Fall.

Your access to Microsoft Office applications and OneDrive will end upon graduation.  The article Microsoft 365: How to move personal files will provide instructions on how to move your information.

Email, Microsoft Office Applications, and OneDrive access will end on the official date of retirement submitted to HR. Please be sure you have moved any personal data and files to your new email account or storage location. The article Microsoft 365: How to move personal files will provide instructions on how to move your information. Please note that YSU data and files should not be moved or stored on Personal devices or accounts.