- Customer will need to visit the shop Giant Eagle | YSU website (shop.gianteagle.com/ysu) to create their order.
- Students are encouraged to use their YSU e-mail to create an account.
- Customer will have to use a credit card or debit card to reserve a time slot on the Giant Eagle website.
- To use your Pete’s Points for your order, type in your Y Number at the end of your order under notes.
- Make sure you provide your cell phone number. Your Giant Eagle shopper will text you when preparing your order, and may have questions about the order.
- If you forget to put your Y Number in the notes section of your order—remind the GE shopper that is preparing your order that you want to complete your order with Pete’s Points.
- You will need to show a valid ID to pick up the groceries from the Cove at Kilcawley Center.
- This service is only available on Mondays.
- Be sure to place your order by Sunday at 10:00pm.
- The service is not available during holidays or academic breaks.
- The minimum amount for a delivery order is $35.
- Add Pete's Points to your account now at the YSU | Y Card website.
Note: Gift cards, alcohol, tobacco, explicit materials, or fuel at GetGo will not be provided in this service.
FAQ’s
Q: How does the student know when to get their delivery?
A: Students will receive a call from Giant Eagle with information pertaining to the delivery.
Q: How do I pay with Pete’s Points for my order?
A: Type in your Y Number in the notes section at the end of your order.
Q: It looks like I paid for delivery. Will I get a refund for the delivery?
A: If you put in the personal shopper notes YSU, you will receive a refund for the delivery charge.
Q: How early can I create an order for Pickup at YSU?
A: 7 days
Q: How late can I create an order for Pickup at YSU?
A: 10pm the day before the delivery date is the latest you can create an order.
Q: Where do I pick up my order?
A: The service desk at The Cove, Kilcawley Center.
Q: I forgot to pick up my order. How long do I have before my order is thrown away?
A: The order will be thrown away the next business day.
Q: When can I pick up my order?
A: 2pm-7pm Monday
Q: What do I do if there is a problem with my order?
A: Please contact Giant Eagle at 330-759-9459.
Q: Who can I call to notify about picking up my order?
A: Please contact Kilcawley Cove at 330-941-2287.