Employee Assistance Program (EAP)

Overview

The IMPACT Employee Assistance (EAP) & Work/Life Program is a program available to you and your family offering access to confidential professional support 24 hours a day, 365 days a year.  All IMPACT counselors are qualified masters/ doctoral level professionals.

Program Features

The IMPACT program includes access to:  Unlimited phone consultation, 6 complimentary face-to-face counseling sessions per person per occurrence and  numerous resources.

Live, Immediate Assistance:  Call toll-free, 24/7:  800-227-6007

Speak with an IMPACT professional for guidance and support related to:  general day-to-day issues, stress, depression or anxiety, job performance difficulties,  alcohol/drug abuse, legal/financial matters, identity theft recovery assistance, child/eldercare and other family issues,  and more...

Frequently Asked Questions


 Who pays for the program?  The IMPACT Employee Assistance & Work/Life Program is available to you free of charge, courtesy of your employer. Please note: Certain professional treatment services, such as medical care, long-term counseling/psychotherapy or testing are not included in the EAP offerings.  In the event that such services are needed, refer to your health care plan for an explanation of covered services. 

Will my employer know when I use the program? All services are confidential and governed by federal and state laws.  Information will not be shared without your consent or as mandated by law.  Using the program will not affect your job security or advancement and all organizational policies and procedures remain in effect.

 Who is eligible for the program?  All employees, household members, dependents in and away from home, and parents/parents-in-law are eligible.

For additional support, log on to the web for access to a wide range of articles, resources, and interactive features visit:  www.myimpactsolution.com  Member Login: YSU