PortalChargeback Guide
| Service | Description | Chargeback amount |
|---|---|---|
|
Wireless Access Point |
Sponsor deployment of a wireless access point |
$1,500 |
|
Network Jack Activation |
Activate new data network jack for YSU Network access |
$0 |
|
Add new data/voice feature |
Addition of feature on an existing or new line (special voicemail setup, $0 call groups, line appearance [AKYD], call pickup groups, hunt groups, etc.) |
$0 |
|
Static IP address assignment |
Q2 enabled buildings only – where DHCP is already available |
$0 |
|
Small cabling project |
Installation of cabling, equipment and accessories required to complete small sized cabling project |
$100 |
|
Medium cabling project |
Installation of cabling, equipment and accessories required to complete medium sized cabling project |
$250 |
|
Large cabling project |
Installation of cabling, equipment and accessories required to complete large sized cabling project |
$500 |
|
Very Large Custom cabling project |
Installation of cabling, equipment and accessories required to complete a large custom cabling project. |
Amount varies by custom job |
|
Move line – within |
Move any voice line within the same building |
$10 per line (Amount charged is approximately actual material costs) |
|
Move line – across buildings |
Move any voice line to another building |
$20 per line (Amount charged is approximately actual material costs) |
| Service | Description | Chargeback amount |
|---|---|---|
| Remove data/voice feature | Removal of existing service on an existing line (voicemail, call groups, etc.) | $0 |
| Change/Update data/voice information | Update backend systems with new subscriber information (Caller-id display information, Class of Service, port labeling, directory info, reset/update voicemail, etc.) | $0 |
| Disable/Suspend service | Temporary disable or suspend a data/voice service | $0 + reactivation charges of “add a new line” |
| Repair/Replace defective YSU phone | Repair and/or replace a defective YSU phone with like kind (analog or digital) | Actual cost of new phone |
| Replace YSU phone | Replace an existing YSU phone with an enhanced/newer phone (IP phone) | Actual cost of new phone + cabling costs |
| Service | Description | Chargeback amount |
|---|---|---|
| Add a new line – analog | Add a new analog extension with voice mail –YSU Auxiliary or Grant Funds | $20 per month + cost of equipment |
| Add a new line – analog external | Add a new analog extension with voice mail – YSU affiliates without Banner account (Third Parties) | $25 per month + COE |
| Add a new line – D- term/IP phone | Add a new digital extension with voice mail –YSU Auxiliary or Grant Funds | $25 per month + COE |
| Add a new line – D- term/IP phone external | Add a new digital extension with voice mail –YSU Auxiliary or Grant Funds | $30 per month + COE |
| Add new line – ACD | Add a new ACD line | $30 per month + COE |
| Add new line – ACD | Add a virtual, dry loop, duplicate existing extension to another line, line with no phone, or other special usage line | $5 per month + COE |
| Service | Description | Chargeback amount |
|---|---|---|
| YSU operator assisted calling | Use of the YSU operator for international and other assisted calls | $0 |
| YSU conference bridge | Use of the internal YSU audio conference bridge service | $0 |
| Qwest Reservationless conference bridge | Use of the Qwest Reservationless Audio/Web bridging services | $0 |
| Conference phone rental | Installation and use of rental conference phone equipment | $25 per day |
| Qwest Operator assisted conference bridge | Use of the special operator assisted Qwest conference bridging services | Usage cost billed to department |
| Service | Description | Chargeback amount |
|---|---|---|
| Local calling | Local calling from AT&T | $0.10 per call |
| Long Distance calling | Long distance calling from Qwest | $0.05 per minute |
| International calling | International calling | $1.75 per minute |
*These are YSU PBX usage charges, not usage charges associated with Verizon Wireless for cellular services
| Service | Description | Chargeback amount |
|---|---|---|
| Add a new cell phone – standard | Add a new standard cell phone (400 shared minutes) | $32 per month + usage charges |
| Add a new cell phone – standard Smartphone | Add a new standard Smartphone cell phone (400 shared minutes, unlimited data) | $52 per month + usage charges |
| Add a new cell phone – non-standard | Add a new non-standard cell phone (400 shared minutes) | $32 per month + cost of equipment + usage charges |
| Add a new cell phone – non-standard Smartphone | Add a new non-standard Smartphone cell phone (400 shared minutes, unlimited data) | $52 per month + cost of equipment + usage charges |
| Add a new cellular data device | Add a cellular data device USB aircard, MiFi, iPad, etc. (unlimited data) | $45 per month + cost of equipment + usage charges |