View and Update Personal Information

Current students may view and update their personal information such as permanent and mailing addresses, preferred first name, and telephone number in the Penguin Portal. Find instructions below. You may also call the Penguin Service Center at (330) 941-6000 for assistance. If you no longer have access to your Penguin Portal, you may submit a paper form to the Penguin Service Center along with a copy of your valid photo ID.

1. Log in to the Penguin Portal. Click on "Student Dashboard."

Student Dashboard Card

 

2. Under the Records heading, select "View/Update Personal Information." 

View and Update Personal Information

 

3A.  To Update Your Address:

Once you navigate to Personal Information, you will see an address section. Here you can edit, delete, or add addresses. 

Note:  You can add a home, mailing, or temporary address. All students MUST have an active home address on file at all times.

Add and Edit Your Addresses

3B.To Change your Preferred First Name:

Once you navigate to Personal Information, you will see a "Personal Details" section. Here you can add or edit a preferred first name.

Add a Preferred Name

3C.To Update your Phone Number:

Once you navigate to Personal Information, you will see a "Phone Number" section. Here you can add a new phone number or edit an existing phone number.  

Add or Update a Telephone Number