Elevator Malfunction

If you are trapped in a stalled elevator, initiate the following:

  • STAY CALM
  • If the elevator is equipped with an emergency phone, pick it up and you will be automatically connected to YSU Police, who will dispatch police and maintenance personnel to your location.
  • If no phone is present in the elevator, press and hold the RED EMERGENCY button; let it ring until you hear someone respond to the alarm.
  • In most instances, individuals confined in elevators are assisted within 15 minutes.
  • Remember, you cannot suffocate in a stalled elevator, nor will the elevator fall to the bottom.

If you hear an emergency alarm ring in an elevator, do the following:

  • Go to the elevator door on the floor that you are on and shout to the individual that is confined in the elevator, to assure them that you have heard the alarm and are going to dispatch help for them.
  • On weekdays from 7:30am to 4:00pm, call Facilities Maintenance at Ext. 3232. After 5:00pm and on weekends, call YSU Police at Ext. 3527, or dial 911 FROM A CAMPUS PHONE.
  • Report the problem by giving the name of the building and the location of the elevator (Example: north end of building, second floor).
  • Go back to the door of the elevator and reassure the person in the elevator that help is on the way.